FREQUENTLY ASKED
QUESTIONS
HOW DO I BOOK A TOUR?
For a small-group tour, simply select your preferred date and complete the booking process on our website. For a private customized tour, please fill out our inquiry form with your preferences, allowing us to design the ideal itinerary tailored just for you. You can make your request here: Shun Tours Private Tour Booking.
CAN THE TOURS ACCOMODATE SPECIAL DIETARY requirements?
For small-group tours, accommodating special dietary requirements can be challenging as the restaurant stops are pre-determined. If you have specific dietary needs, we recommend booking a private customized tour. Please note, while we will do our utmost to meet your dietary needs, depending on the requirements, it may not always be possible to include traditional Japanese cuisine.
what payment methods do you accept?
We accept payments via credit/debit cards and PayPal.
What happens after booking a private customized tour?
Once you book a private customized tour, Sarah will craft an initial itinerary proposal based on your preferences and send it to you via email. You'll have the opportunity to make adjustments to ensure the itinerary perfectly suits your needs. Once the itinerary is finalized, Sarah will provide a detailed one-pager that outlines all planned activities and experiences for the day. Remember, the tour is completely yours! We're flexible and happy to accommodate slight changes to the itinerary on the day of the tour to better align with your preferences.